Risk Mitigation: Why Soccer Is a Lot Like Security

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Risk Mitigation: Why Soccer Is a Lot Like Security

I grew up watching the U.S. Women’s National Soccer team. Part of the reason is because I played soccer ever since I was four years old. The other reason is because it was truly my first love. I went on to on play division one soccer and now I own a security company that provides affordable outsourced Chief Security Officer services to start ups, small and medium sized businesses and nonprofits. I find as to continue grow my company, watching the women’s national team play means more to me today that perhaps fifteen years ago. Here’s why:

1. Leadership: Leadership important in any sport, but it’s incredibly important in a team sports. The leader is not only the coach, but also the caption and other people on the team that influences the behavior of others in a way that positively benefits the team.

As a leader, and owner of a company, in an industry where tough decisions often need to be made quickly, having the best people around me to provide the right information is critical. And when providing information to others I am aware of how the information I provide to clients affects decisions they make about their company and their budgets. Like in soccer, every CEO needs the right leader to help influence the right behaviors on their team. In this case, having the right safety & security partner to help them influence the correct behaviors of the people around them, through education, can help to positively influence company culture.

2. Teamwork: Soccer creates a sense of belonging, which is a basic human need. Soccer is a team sport, so naturally people are working together for a common goal. It’s also the coach that helps the team to understand what it means to lean on each other and put the team ahead of himself or herself.

I will never forget in high school playing in a playoff game against our rivals. That year, my senior year, I was MVP and in this game we went into overtime, and then into penalty kicks. This happens when the game continues to remain tied and penalty kicks are the last resort tie-breaker.
Each team can choose five people to take penalty kicks at this point in the match.

I was one of the five chosen for my team and I was up first. I made a penalty kick earlier in the game, and I was confident I would make it again. I went to the ball, looked at the goal, the goalie and then the ball. I took a few steps back and got in position to kick the ball. As I started take my steps towards the ball, I lifted my right leg, hit the ball and followed through with my leg in the direction I wanted the ball to go. I soon heard the other team screaming. I missed the shot! I couldn’t believe it. Heartbroken, feeling like I let the team down, I walked over to sidelines in tears.

The game went on and each player for my team, and the other team, went on to take their shots. It was agonizing to watch 9 people take shots as the match continued. Every single one of my teammates made their goals, and as a result, we won the game! It was an incredible reminder of the importance of team work and putting the team ahead of oneself. I may have been MVP of the season, but all of my teammates (including our goalie) that made their goals were MVPs to me. They had my back and I had their back, and it felt good!

Soccer creates a sense of belonging thereby making sure your basic human needs of connection are met. Soccer, like security, takes teamwork, and provides for a company’s basic needs – data protection, physical security and threat mitigation.

3. Threat Mitigation: Some soccer teams have someone that will go “Carli Lloyd” all over you! This is in reference to her incredible hat trick (3 goals in the championship match against Japan – all in the first sixteen minutes of the game). Lloyd and the team went out quickly on the offensive attack as part of their threat mitigation plan against Japan. Japan plays very offensively, and the U.S. team knew they had to play that way if they were going to have a chance against Japan.

In security, part of threat mitigation, is having a plan in case something unexpected happens and it’s about being preventative. The USA’s plan of scoring in the first three minutes, and subsequently to keep scoring, was part of the preventative, and offensive, plan to outplay Japan whom they lost to four years ago in the World Cup Final due to penalty kicks. Well, their plan worked!
Similarly, every leader has to have a preventative or risk mitigation plan for the unknown natural or man-made disasters that could strike at any time.

Leadership, teamwork and the threat mitigation plan employed by the U.S. Women’s National Team coach is how the sport of soccer can be similar to security. No matter how large or small your company is ask yourself: do I have the right safety and security person on my payroll? Do I have the tools to create the security culture I want so my team has my back? Do I have the right threat mitigation plans in place in case something unexpected occurs? And, will my clients still trust me if something unexpected does happen?

Jessica Robinson is Founder & CEO of PurePoint International, a firm disrupting the security market by providing affordable outsourced Chief Security Officer (CSO) consulting services for startups, international non-profits, and mid-size commercial businesses. She completes training and assessments for businesses in physical and cyber security and risk mitigation/business continuity. We help you create a safe and empowered workplace.
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Are You Doing the Simple Things: The Top 5 Habits to Protect Your Information

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Are You Doing the Simple Things: The Top 5 Habits to Protect Your Information

I often tell people we are in the new normal. The way we think about information and privacy is not the same as we thought about it even ten years ago. If we are using email, various websites or consistently saving files, getting into the routine of changing our passwords, updating our antivirus and becoming familiar with using cloud software is becoming more of an imperative. Below are the top five things people are not doing to protect their information. Some of it may seem very simple, but I continue to run into people that are not practicing these habits on a consistent basis. My guess is you know someone who isn’t as well.

1. Changing passwords every 4-6 weeks: This may seem rudimentary, but ask yourself when was the last time you updated your email, LinkedIn, Facebook, or banking passwords? Nowadays, there is a passcode for everything and I know it seems almost labor intensive to go through and update every single one. Mainly email accounts and website passwords (if you have a website) should be updated most frequently. Then continue with the websites you use most frequently and rotate that password every three to five months. TIPP: There are different apps that can add additional layer of security. Look at PassKey or Keeper for your phone or tablet. Passkey uses fingerprint technology for login on frequently used sites.

2. Updating the antivirus software when it expires: We get the 30 day reminder, then the 29 day reminder, then the 28 day reminder….It’s worth it to update your antivirus software when it expires. Remember why you paid for it the first time. Think about it as oil for your computer, similar to how oil is needed for a car. It’s a necessary tool to help make sure your computer is running well consistently.

3. For entrepreneurs, or solopreneurs – invest in secure email exchanges:  There are many ways for a small teams to invest in a secure email exchange at a low cost. It’s easy to not invest and to use your personal emails until someone’s email is compromised. If you are growing the size of your team, the one thing you will want to do for all aspects of your business is set the right culture from the beginning. In many cases, this will mean the onboarding process and having the right training. As part of that training, set expectations for data privacy of company and client information, and how emails should be used. Establishing the right culture early on will help tremendously in creating a preventative culture on data security.

4. Using the cloud: I know there are a lot of people still very resistant to the cloud.  If you have an external hard drive that’s great, but odds are you do not have it with you all the time. Then, of course, to have access to the cloud you need internet access. There are pros and cons to having the cloud or not having the cloud, and as I talk to people I find they are still hesitant to use it. However, generally, it is safer than email and can be safer than an external hard drive. You will want to know what layers of security are in place to protect your cloud, but that is something you would want to know for your email and computer as well. Google, Apple, and Microsoft are all reasonable places to start when thinking of using the cloud.

5. Do not respond quickly when email is hacked: You know its happening. Your friends contact you because they received an email from you stating you were in an overseas location, in danger, and needed $5000 immediately. How about when your computer is starting to run slow, are you are still hesitant to act? Don’t be! You could be seriously affecting your computer files, email, cloud, or external hard drive. Respond quickly to warning signs and if you think your email is compromised. Immediately change the password and if you think your computer was compromised with malware, run an anti-virus scan. That’s right, this would be the time you will be happy you renewed your anti-virus plan.

It’s all about prevention! These are the routine habits you can do at home or work to have a safe and empowered workplace and to lead a consciously secure life at home.

Jessica Robinson is Founder & CEO of PurePoint International, a firm disrupting the security market by providing affordable outsourced Chief Security Officer (CSO) consulting services for startups, international non-profits, and mid-size commercial businesses. She completes training and assessments for businesses in physical and cyber security and risk mitigation/business continuity. We help you create a safe and empowered workplace.
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